Google’s post-mortem culture is becoming famous, but not many teams have a practice of running post-mortems as a part of their incident management process in the company. And more importantly, one needs to understand how to set the stage for psychologically safe and trusted environment for running post-mortems.

In this hands-on session we will run post-mortem on a simulated production incident, inspired from my work facilitating these sessions with teams. You’ll be working in groups, and we’ll evaluate your findings in plenary. We will discuss lessons that are applicable to running your own post-mortems.

Tech Manager at iZettle Twitter LinkedIn Company Website

Engineering Excellence Evangelist passionate about enabling organizations to improve by cultivating a culture of Continuous Improvement at all levels, using Agile, Continuous Delivery, DevOps, Lean, Scrum, Kanban, Value Stream Mapping and data-driven decision making. Although a nerd at heart, I also have almost a decade of experience in coaching the entire organizations in doing product development with a focus on continuously adding business value.